Duties & Responsibilities:
Maintain a high level of customer service
Process customer transactions
Stock shelves
Maintain cleanliness of store
Adhere to liquor laws and BC Serving it Right regulations
Able to open and close liquor store according to set standards, policies, and procedures
Greet all customers as they enter the store and ensure they have any help that may be needed
Serve all products to standards and specifications
Provide efficient, fast, and friendly service to all patrons
Utilize product knowledge to assist patrons in their decisions
Address patron concerns in a positive and helpful manner and take prompt corrective action
Maintain patron confidentiality
Maintain excellent communication with all staff members
Adhere to and maintain company policies including Health and Safety and WHMIS
Report any unusual occurrences, damage, or theft promptly and report to the General Manager
Participate in ongoing training programs
Other duties as required
To apply for this position, send your CV and a cover letter at: alison@bcha.com. Please ensure that you indicate the title of the position and the NOC code in the subject field.
Pour postuler à ce poste, envoyez votre CV et une lettre de motivation à : alison@bcha.com. Veuillez vous assurer d'indiquer le titre du poste et le code CNP dans le champ objet.
British Columbia Hotel Association
BCHA is a not-for-profit association and is the voice of the hotel industry at the Federal, Provincial and Community level, the BCHA is acknowledged as the champion of hotel and accommodation related issues, including matters of taxation, tourism, marketing, corporate relations, labour, and consumer services. With over 800 hotels and associate members representing over 60,000 employees and 80,000 rooms contributing, the hotel industry’s value to the hospitality sector, the tourism industry, and the BC economy is significant.